Code of Conduct for Registrants on the Register Of Health Care Professionals (ROHCP)
This document is a binding code of conduct for health care professionals who are entered onto the resister of health care professionals held by the ROHCP.
Registrants must adhere to the code in its entirety in order to remain eligible to stay on or to enter the register.
The code also serves as an information document to the general public of what to expect from registrants of the ROHCP
Registrants found to be not adhering to the code will be immediately expelled for life from the register with no opportunity to rejoin.
This code of conduct is a binding code that must be adhered to by all professionals who are listed on the register. It is a set of principles, practises and guidelines that all professionals must follow in order to meet the criteria for professional registration with the ROHCP.
Failure to comply with the code of conduct will result in a registrant being suspended from the register pending the outcome of a review by the ROHCP board. Following this review a registrant may be reinstated to the register if a reasonable explanation can be given for their actions or they can be permanently excluded from the register. An exclusion from the register is for life and rejoining will not be possible. It is therefore of utmost importance the the code of conduct is read, understood and then adhered to.
- Registrants must conduct themselves to the highest level of standards.
- Registrants must abide by this code of conduct.
- Registrants must notify the ROHCP if for any reason they are unable to follow this code of conduct.
- Registrants must immediately stop practising if for any reason the are unable to follow this code of conduct.
- Registrants must maintain a professional relationship to and with their customers at all times; specifically :-
- Never abuse their position of trust.
- Never make their customers uncomfortable in their presence.
- Not act inappropriately either by word or deed.
- Not touch a customer in an inappropriate manner.
- Registrants must treat their clients with the maximum amount of respect possible at all times.
- Registrants must respect their clients confidentiality in the same way that a doctor or other health care professional would.
- If a registrant needs to refer a client to another professional then this must be discussed in advance and agreed with the client themselves.
- If a registrant feels that their customer is in danger either from an external source or from themselves then they may in these circumstances contact the appropriate authorities (for example the police).
- Registrants must not discriminate on any grounds whether race, sex, age, skin colour, religion or other beliefs, political leanings or otherwise.
- Clients may need to undress to have certain treatments carried out on them, where this happens the following guidelines must be adhered to :-
- Only the minimum level of undress required should occur.
- The client should be given somewhere private to undress.
- The registrant should under no circumstances assist in the clients undressing.
- The client must be offered the presence of a chaperone.
- Towels or gowns must be offered to protect the clients modesty if required.
- Registrants must hold appropriate insurance cover. At a minimum, public liability and professional indemnity Insurance must be in place.
- These types of insurance policy are designed to protect both the client and yourself in any unforeseen events and may save you many tens of thousands of pounds.
- Your insurance documents should be clearly displayed somewhere accessible to your clients, if this is not possible then you must make sure that these can be produced on demand should a client or a prospective client request to see them.
- Registrants should have a complaints procedure in place to record any and all communication with a client who has a concern. This must be made available to the ROHCP if requested.
- Registrants should deal with a complaint in a timely manner and maintain a professional and courteous approach at all times.
- Registrants have a responsibility and a duty of care to maintain high standards with regard to health and safety both for themselves and for their clients.
- Registrants must keep abreast of all health and safety laws and where relevant ensure the appropriate training is in place i.e. First aid.
- Registrants must carry out risk assessments in any situation where a potential hazard could be identified to either them or their clients.
- Registrants must ensure that the highest levels of hygiene standards are maintained at all times.
- Registrants must ensure that all times they comply with all laws, by-laws and legal requirements appropriate to the country that they are working in.
- Registrants must carry any insurance policy required by law.
- Registrants must hold a valid Data Protection License.
Published by the Register for Health Care Professionals (ROHCP)
Copyright (c) 2016 Register for Health Care Professionals (ROHCP)
Copies of this document may be made for the purpose of information sharing and non-commercial distribution. Any other usage will require written permission from the register Directors.
The Register for Health Care Professionals (ROHCP) is a voluntary register for health care professionals in the United Kingdom.